Privacy Policy

Thank you for visiting Elephantine Enterprises Private Limited. We want you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Elephantine Enterprises Private Limited is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us.

This document is designed to apprise you about the kind of information we collect, why we collect such information, and how we use the information we collect. This Privacy Policy is incorporated into our Terms of Service. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices.

Your use of our Website constitutes your consent to this Privacy Policy, including any changes or updates. We may make additional features, functionality, offers, activities, or events (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.

Collection and Use of Information

General

In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via email, over the telephone, etc.). Personal information includes, but is not limited to, a first and last name, home, billing or other physical address, email address, and any associated information.

Use of Your Personal Information

We may use the information we collect about you to:

  • Facilitate your purchases and provide the services you request,
  • Confirm and track your order,
  • Respond to your inquiries and requests,
  • Compare and review your personal information for errors, omissions, and accuracy,
  • Prevent and detect fraud or abuse,
  • Improve our Website, service, product offerings, and overall customer experience,
  • Understand our customer demographics, preferences, interests, and behaviour,
  • Contact you regarding products and services (of Elephantine Enterprises Private Limited or our partners) that we believe may be of interest to you.

Personal Information that we May Share with Others

In certain circumstances, we may share your personal information with trusted partners.

Service Providers:

We use trusted third-party service providers to perform certain services on our behalf, including shipping, payment processing, data storage/management, web hosting, and more. These service providers only receive personal information if needed to perform their functions.

Compliance with Law and Fraud Protection:

We may use and disclose information as necessary to comply with applicable laws, prevent illegal activities, protect personal safety, and enforce agreements.

Anonymous Information:

We may create anonymous records from personal information by excluding information that makes the information personally identifiable. We reserve the right to use such anonymous records at our discretion.

Cookies and Web Beacons:

We use cookies, web logs, and other monitoring technologies to enhance your browsing and shopping experience on our website. Cookies help us track website activity and improve our services. You can opt to disable cookies in your browser settings.

Links:

Our Website may provide links to other third-party Websites. We encourage you to review their privacy policies as we are not responsible for their practices.

Security:

We use physical and electronic security measures to protect your information. While we strive to safeguard your data, no transmission over the Internet can be guaranteed to be 100% secure.

Accessing and Updating Your Information:

You may request access to, correction of, or deletion of your personal information by contacting us.

Choice/Opt-Out:

You can opt out of promotional emails by selecting “unsubscribe” in the emails we send you. Note that you may still receive service-related communications.

Children under 13:

We do not knowingly collect personal information from children under 13. If we learn of such collection, we will delete the data.

Customer Stories:

We may post customer testimonials with their consent. Contact us to request removal of a posted testimonial.